Starla Soulmate Drawing Privacy Policy

1. About This Privacy Policy

Welcome to Starla Soulmate Drawing (the "Service," "We," "Our," or "Starla"). Starla Soulmate Drawing is a professional spiritual guidance and cosmic art platform, committed to providing authentic soulmate connections to users. This Privacy Policy explains how we collect, use, store, and protect your personal information, reflecting our strong commitment to user privacy.

This Privacy Policy applies to the Starla Soulmate Drawing website (https://starlasoulmatedrawing.org) and its related services. We strictly follow data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), to ensure consistent high standards of privacy protection for global users.

2. Information We Collect

To provide you with the most accurate spiritual guidance and soulmate connections, we may collect the following types of information:

2.1 Information You Provide

• Account Information: When you register an account, we collect your username, email address, and avatar (if provided via third-party login)
• Spiritual Information: When you request a soulmate drawing, we collect your birth details, spiritual preferences, and other relevant cosmic information
• Evaluation and Feedback: Your ratings, comments, and usage feedback for spiritual services
• Contact Information: When you contact us, we collect your name, email address, and message content

2.2 Information We Collect Automatically

• Device Information: Device type, operating system, browser type, and version
• Usage Data: Access time, page views, click behavior, search queries
• Technical Information: IP address, cookie identifier, session information
• Performance Data: Page load time, error reports, feature usage statistics

3. Information Use Purpose

We use your personal information for legitimate, lawful, and necessary purposes, including:

• Service Provision: To provide soulmate drawings, spiritual guidance, and cosmic connection services
• Personalized Recommendations: To recommend spiritual guidance based on your cosmic preferences
• Account Management: To create and maintain your user account, handle login verification
• Content Moderation: To review and moderate user-submitted spiritual information and comments
• Service Improvement: To analyze usage data to improve platform features and user experience
• Security Protection: To detect and prevent fraud, abuse, and security threats
• Legal Compliance: To fulfill legal obligations and comply with regulations

4. Information Sharing and Disclosure

We promise not to sell your personal information. We only share your information in the following cases:

• Obtaining Consent: When you explicitly consent to the sharing of your information
• Service Providers: With trusted third-party service providers, such as cloud storage, data analysis services
• Legal Requirements: Under applicable laws, regulations, court orders, or government requirements
• Security Protection: To protect Starla Soulmate Drawing, users, or the public's rights, property, or safety
• Business Transfer: In the event of merger, acquisition, or asset transfer

5. Data Security Protection

We use industry-leading security measures to protect your personal information:

6. Data Retention Period

We only retain your personal information for as long as necessary:

• Account Information: 30 days after account deactivation
• Spiritual Guidance Information: 30 days after submission
• Evaluation and Feedback: 30 days after submission
• Contact Information: 30 days after submission
• Usage Data: 2 years
• Log Data: 1 year
• Legal Requirements: As required by applicable laws

7. Your Privacy Rights

According to applicable data protection laws, you have the following rights:

8. Cookie and Tracking Technologies

We use Cookies and similar technologies to improve your user experience:

• Essential Cookies：Ensure the basic functionality of the website
• Functional Cookies：Remember your preferences and choices
• Analytics Cookies：Analyze website usage to improve service quality
• Marketing Cookies：Provide personalized content and recommendations (requires your consent)

You can manage your Cookie preferences through your browser settings, but disabling certain Cookies may affect website functionality.

9. Third-Party Services

Starla Soulmate Drawing may contain links to third-party websites or services. We do not have control over these third-party websites or services, and we are not responsible for their privacy policies or practices. We recommend that you read the privacy policies of any third-party services you use before providing any personal information.

10. Children's Privacy Protection

Starla Soulmate Drawing does not provide services to children under the age of 13. We do not intentionally collect personal information from children under 13. If we discover that we have collected such information, we will immediately delete it. If you believe that we may have collected personal information from a child, please contact us.

11. International Data Transmission

Your personal information may be transmitted to countries outside your country of residence for processing. We ensure that such transmissions comply with applicable data protection laws, and take appropriate measures such as standard contract clauses or adequacy decisions.

12. Privacy Policy Updates

We may update this privacy policy from time to time. Significant changes will be announced through website notices, emails, or other appropriate means. By continuing to use our services, you consent to the use of your personal information in accordance with the updated privacy policy. We recommend that you review this page periodically for the latest information.

13. Contact Us

If you have any questions, comments, or complaints about this privacy policy, please contact us through the following methods: